COMPONENT / INDEX 03
Casters, armrests and mechanisms—not “general furniture.”
We focus on the mechanical components that keep a workstation usable. Field replacement is limited to parts with a safe procedure and supportable fit.
COMPONENT / INDEX 03
SCOPE / IN
Selected work
- +Caster or compatible caster set
- +Arm pad or approved arm assembly
- +Five-star base
- +Selected tilt/control mechanism
- +Loose fasteners and adjustment
- +Compatibility measurements

PHOTO / LABEL / FAILURE
Three views make the first answer better.
- 01Full product
- 02Underside or frame label
- 03Failed component
Repair is conditional. The answer can be “part unavailable.”
That answer is more useful before a visit than after one.
SERVICE / QUESTIONS
Before a mobile visit
Can office chair casters be replaced?
Yes, when the stem, load, floor type and set configuration are compatible.
Can an office chair mechanism be replaced?
Selected mechanisms can be replaced when the mounting geometry, controls, rating, part source and field procedure are verified.
Are armrests universal?
Usually not. Attachment points, height range and complete assemblies are often model-specific.